This indicates the last time the device checked in to Jamf Pro. In Inventory > General, note the Last Check-in timestamp. In Computers, look up the device by serial number or asset tag. You can view this location information in Security > Approximate Location. It also determines the iPad’s approximate location based on its IP address. This locks the device and provides a phone number on the lock screen to report the device missing. Turn on Lost Mode in Management by clicking the button called Enable Lost Mode. You may be asked to provide this information to the police or the DOE team. This indicates the last IP address the device reported from. You may be asked for this information by police or the DOE team.įind the IP address in Inventory > General. This indicates the last time the device reported inventory to Jamf Pro.
#Macbook pro serial number lookup stolen update
In Devices, look up the device by serial number or asset tag.įind the Last Inventory Update under Inventory > General. Log in to your district Jamf Pro instance. If step one is not successful, use Jamf Pro to gather information on the device: The end user can initiate a sound and remotely lock the device (as long as it is connected to WiFi). Go to Find My iPhone (works for iPad and MacBook Air) and search for the device. If the user was signed in to the device with a personal Apple ID, have the user log into on any internet- connected device with their Apple ID. MLTI will issue your school a replacement device as soon as we have received all required documentation. If a paid replacement is needed, follow the appropriate paid replacement procedure after submitting a police report to the MLTI Project Office. any device accessories that require replacement (case or sleeve, chargers, etc.) Police reports can be sent via email to or fax 877-494-MLTI (6584).serial number (or asset tag) of the missing device.Police reports for lost/stolen MLTI devices should include the following information: If the device can not be recovered, a police report must be filed.
If you have a situation involving a device that is lost or stolen, please follow the recovery steps listed below:
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